We are a small and familiar diving agency in the heart of Playa Del Carmen. We offer private high quality diving excursions to the best dive sites of the Cancun peninsula. We are highly safety focused and we do our best to provide long and enjoyable dives.
We are open 8am to 7pm seven days a week serving our customers as best as possible.
Reservations
- Reservations for diving and instruction should be made at least seven days in advance. This helps us give you
the best service possible by making sure that all necessary staff and equipment are available. - You can make your reservations by the the contact page, email us at Marcel@deepdivemexico.com or call our
number 984-138 21 73. - A deposit of $50 USD is required to reserve your Excursion.
- Deposits can be made by bank transfer to a German bank account or through PayPal accounts.
Payments
- Shop prices are in US dollars. Payment can be made using Euro, USD or MX Pesos.
- We do charge after a couple of days diving with you
- The more you dive the lower your per dive price will be. No additional discounts will be offered.
- If staying for an extended period of time, please make a monthly payment on your account.
- If you want to pay in a different currency , change rate is depending on daily rate in the SAT office.
Cancellation policy
- Cancellations made at least 24 hours in advance will be given a full refund minus a 20% booking fee.
- Last Minute Cancellations (less then 24h) will be charged with 100% of the Daily Fee.
- If you need to Cancel a Course with us, we will need to charge you the entire Price !
- Failure to cancel your dive will result in a full charge for that dive.
- No shows will be fully billed for the missed dive.
- If you need to reschedule, but not cancel your dive, we will do everything we can do for you.
Equipment rental
- The person which rents equipment, is completely responsible for all your rental equipment. In case you lose or damage any of the equipment, you will be charged with the cost of 90% of the new replacement equipment.