Reservations
According to our General Terms and Conditions, reservations should be made at least seven days in advance.
This helps us provide you with the best possible service by ensuring all necessary staff and equipment are available.
• You can make your reservations via the contact page, send us an email using the contact form, or call our number 004915678310825.
• To confirm your reservation, a deposit of 50 Euros is required.
• Deposits can be made via bank transfer to a German bank account or via PayPal accounts. Payments
• Shop prices are quoted in EUROS. We accept Euros or Mexican Pesos.
• If you wish to pay in a currency other than EUROS, the exchange rate will be based on the official daily exchange rate.
• We accept payments in cash, PayPal, or bank transfers.
• Final payments must be made before the last dives.
Cancellation
• Last-minute cancellations (less than 24 hours before the scheduled appointment) will unfortunately be charged in full.
• If you cancel a course with us, we must charge the full course price.
• For uncancelled dives and no-shows, dives will be charged at 100%.
• In case of illness, a doctor’s note can be presented. In this case, the deposit will be retained.
Equipment Rental
• The person renting is fully responsible for all equipment rented by them.
In case of loss or damage, this person will be charged 90% of the new price.
• A flooded regulator requires servicing.
Only the parts will be charged at 65 Euros here.